Shipping Policy

Our goal is to offer you wide-coverage shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

 

1.Shipping Service & Delivery Area

We currently offer delivery to US(excluding US Virgin Islands), USA, UK, France, Korea, Philippines, Thailand, Japan, Germany, Italy, Spain, Malaysia, Singapore, Switzerland, South Africa, Netherlands, Austria, Poland, Vietnam, French Polynesia, Namibia, Morocco, Mexico, Malta, Belgium, Portugal, Luxembourg, Romania, Ireland, Slovakia, Bulgaria, Slovenia, Croatia, Sweden Czech Republic, Denmark, Estonia, Australia, Finland, Turkey, Hungary, Israel, Latvia, Lithuania, Canada, Norway, Greece, Cyprus, New Zealand, Chile, Colombia, Bahrain, Qatar, Kuwait, Brazil, Saudi Arabia, United Arab Emirates, Rwanda, Pakistan, Tanzania, Angola, Nigeria, Ghana, Uganda, Kenya, Egypt, China (Hong Kong, Taiwan, Macau),Russia, Kazakhstan.

Shipping methods: USPS/DHL/UPS Express/Yun Express/SF Express/Post Service

 

     2.Shipping Time & Fee

    The time frame of order delivery is divided into two parts:
    a.Processing time: 1-2 Business Days
    b.Shipping time:

    Shipping time Region Shipping time Region
    1-3 business days Hong Kong
    Taiwan
    Macau

    		 6-10 business days Belgium
    Luxembourg
    Ireland
    Bulgaria
    Croatia
    Czech Republic
    Estonia
    Finland
    Hungary
    Latvia
    Lithuania
    Malta
    Portugal
    Romania
    Sweden
    Denmark
    Israel
    Turkey
    New Zealand
    Slovakia
    Slovenia
    United Arab Emirates
    3-5 business days

    United Kingdom
    France
    Japan
    United States (U.S. warehouse delivery)

    		 8-10 business days Malaysia
    Philippines
    Norway
    Canada
    Mexico
    4-7 business days Australia
    United States (China warehouse delivery)    		 8-12 business days Saudi Arabia
    Kuwait
    Qatar
    Bahrain
    Lebanon
    South Africa
    Greece
    Switzerland
    Cyprus
    Rwanda
    5-6 business days Singapore
    South Korea
    Thailand
    Vietnam    		 10-13 business days Pakistan
    Tanzania
    Angola
    Jordan
    5-8 business days Germany
    Italy
    Spain    		 13-16 business days Nigeria
    Ghana
    Uganda
    Kenya
    Brazil
    6-8 business days Netherlands
    Austria
    Poland
    French Polynesia    		 15-17 business days Chile
    Colombia
    6-9  business days Morocco
    Namibia    		 15-25 business days Russia
    Kazakhstan

    Note: Shipping times are normal in-transit times under normal circumstances. In exceptional circumstances, delays may occur.

     

     Region Rate Name Condition Price
    US USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    USPS/Yun Express
    UPS 2ND DAY
    UPS 2ND DAY
    UPS 2ND DAY
    UPS 2ND DAY     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg
    0kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg    		 $4.99
    $8.99
    $12.99
    $18.99
    $26.99
    $32.99
    $38.99
    $44.99
    Free
    $33.50
    $36.50
    $40.50
    $45.50

    United Kingdom
    France
    Japan    		 Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express    		 0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$3.99
    $5.99
    $6.99
    $11.99
    $15.99
    $19.99
    $24.99
    $28.99
    Free
    Australia Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$6.99
    $7.99
    $9.99
    $14.99
    $19.99
    $24.99
    $30.99
    $36.99
    Free
    Singapore
    South Korea
    Thailand
    Vietnam    		 Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express    		 0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$2.99
    $3.99
    $4.99
    $7.99
    $10.99
    $13.99
    $16.99
    $19.99
    Free
    Germany
    Italy
    Spain    		 Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $6.99
    $8.99
    $13.99
    $17.99
    $23.99
    $29.99
    $34.99
    Free
    Netherlands
    Austria
    Poland    		 Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $6.99
    $9.99
    $15.99
    $22.99
    $29.99
    $36.99
    $42.99
    Free
    Belgium
    Luxembourg
    Ireland
    Bulgaria
    Croatia
    Czech Republic
    Estonia
    Finland
    Hungary
    Latvia
    Lithuania
    Malta
    Portugal
    Romania
    Sweden
    Denmark
    Israel
    Turkey
    New Zealand
    Slovakia
    Slovenia
    United Arab Emirates     		Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $7.99
    $10.99
    $17.99
    $24.99
    $32.99
    $38.99
    $46.99
    Free
    Malaysia
    Philippines
    Norway
    Canada
    Mexico    		 Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $6.99
    $9.99
    $16.99
    $23.99
    $30.99
    $38.99
    $44.99
    Free

    Russia
    Kazakhstan

    Post Service
    Post Service
    Post Service
    Post Service
    Post Service
    Post Service
    Post Service
    Post Service

    		 0kg–0.2kg
    0.2kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg

    		 $3.99
    $5.99
    $7.99
    $10.99
    $13.99
    $15.99
    $17.99
    Free
    Saudi Arabia
    Kuwait
    Qatar
    Bahrain
    Lebanon
    South Africa
    Greece
    Switzerland
    Cyprus
    Rwanda     		Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express    		 0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $7.99
    $9.99
    $15.99
    $22.99
    $29.99
    $36.99
    $42.99
    Free
    Pakistan
    Tanzania
    Angola
    Jordan     		Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express     		0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $7.99
    $9.99
    $17.99
    $25.99
    $32.99
    $40.99
    $48.99
    Free
    Nigeria
    Ghana
    Uganda
    Kenya
    Brazil     		Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express    		 0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$4.99
    $7.99
    $11.99
    $18.99
    $26.99
    $33.99
    $42.99
    $46.99
    Free
    Chile
    Colombia    		 Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express
    Yun Express    		 0kg–0.1kg
    0.1kg–0.3kg
    0.3kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$6.99
    $8.99
    $12.99
    $21.99
    $30.99
    $39.99
    $48.99
    $57.99
    Free
    Hong Kong
    Taiwan
    Macao    		 SF Express
    SF Express
    SF Express
    SF Express
    SF Express
    SF Express
    SF Express     		0kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg
    1.5kg–2kg
    2kg–2.5kg
    2.5kg–3kg
    ＞3kg     		$5.99
    $7.99
    $9.99
    $11.99
    $13.99
    $15.99
    Free
    French Polynesia DHL/UPS Express
    DHL/UPS Express
    DHL/UPS Express    		 0kg–0.5kg
    0.5kg–1kg
    1kg–1.5kg    		 $30.00 USD
    $35.00 USD
    $40.00 USD
    Morocco DHL Express
    DHL Express    		 0kg–1kg
    1kg and up    		 $30.00 USD
    $45.00 USD
    Namibia DHL Express / $50.00 USD

     Free shipping on orders over $29 (except Namibia, Morocco, French Polynesia)


    Shipping fee: you could check the shipping charge after you fill in the address before the checkout page; If you need a faster/designated courier service, please contact us at shop@anyoyo.com for a quotation.

     

     

    3.Do I need to pay for the tax?

    For most countries, our shipping charges include import duties, but for some countries (eg Brazil, Switzerland), import duties may apply and the buyer or recipient of the shipment is responsible for taxes and duties.If you are in doubt, please consult your country's customs office before ordering.

     

    Shipping Notice

    For special shipping requests, please contact ANYOYO Official Store customer service. Please confirm your address before payment. If you enter the wrong address, please contact ANYOYO in a timely manner. We will contact logistics agent to solve the problem. ANYOYO orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

    When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.

    ANYOYO assumes no responsibility for delayed or rejected orders due to the following reasons:

    1. Shipping time might be delayed for 1-2 days for transportation to remote regions.
    2. Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
    3. Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
    4. Aviation contraband, mobile phones, electronic products, fragile products, and other products that are not available for air freight service due to aviation security regulations.
    5. Shipments that are confiscated or disposed of due to a violation of transportation regulations.
    6. Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
    7. The consignee's address is a school, unit, or residential community where the courier has no access.